Frequently asked
questions
The general store questions, answered straight. For how a specific formula is dosed, timed or stacked, each product page carries its own FAQ.
The basics, covered
Where are Ricochet supplements made?
Every formula is produced exclusively in the United States, in an FDA-registered, GMP-compliant facility in Texas.
Is every ingredient really disclosed?
Yes, on every product. Each ingredient and its dose is printed on the label, across all four formulas. No proprietary blends, no "matrix" hiding underdosed ingredients. The full breakdown for each product is on the What's Inside page.
How do subscriptions work?
Subscribe on any supplement and it ships on your schedule. Pause, skip, or cancel anytime from your account. Full terms are in the subscription policy.
How fast does my order ship?
Orders are processed and shipped from Texas. Current processing and delivery windows, along with tracking, are set out in the shipping policy linked in the footer.
What's the return policy?
30 days from delivery on unopened products, alongside the named guarantees on each product page. Start any return through the contact options in the footer.
What does "every order fuels those who serve" mean?
Ricochet ships fitness care packages at no cost to deployed service members. A portion of every order helps fund that supply line. The full story is on the Our Mission page.
Reach the team
Message us on Instagram @ricochetsupplements, or sign up below and every order helps fund a care package for someone deployed.